Legal agreement governing your use of woy99 services - please read carefully
Effective Date: January 1, 2026 | Last Updated: January 1, 2026
Welcome to woy99. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You", "Your") and woy99 ("we", "us", "our", "the Company", "the Platform") governing your access to and use of the woy99 website located at https://woy99.cam and all associated services, games, and features (collectively, the "Services").
By creating an account, accessing the website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately cease using our Services and refrain from creating an account.
We reserve the right to modify, amend, or update these Terms at any time without prior notice. Material changes will be communicated via email to registered users and prominently displayed on the website. Your continued use of the Services following any modifications constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates.
For the purposes of this Agreement, the following terms shall have the meanings set forth below:
You must be at least 21 years of age to register an account and use the Services. This age requirement is in accordance with Indonesian regulations governing online gaming and gambling activities. By creating an account, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time, and accounts found to belong to individuals under 21 years of age will be immediately suspended and permanently closed, with all funds forfeited.
The Services are intended exclusively for residents of Indonesia. You must be physically located within Indonesia at the time of registration and when accessing the Services. Use of VPN services, proxy servers, or other methods to disguise your location is strictly prohibited and constitutes grounds for immediate account termination. We employ advanced geolocation technology to verify user location and reserve the right to block access from prohibited jurisdictions.
You must have full legal capacity to enter into this binding Agreement. You represent that you are not prohibited by any applicable law, regulation, or court order from using online gaming services. You further warrant that you are acting solely on your own behalf and not as an agent for any third party.
Each individual is permitted to hold only one account with woy99. Creation of multiple accounts ("duplicate accounts", "multi-accounting") is strictly prohibited. If duplicate accounts are detected, all accounts will be suspended, winnings voided, and deposits may be forfeited. You may not allow any other person to access or use your account credentials under any circumstances.
To create an account, you must provide accurate, current, and complete information including your full legal name, date of birth, email address, mobile phone number, and residential address. All information must match government-issued identification documents. Providing false, misleading, or fraudulent information is grounds for immediate account closure and may result in legal action.
As part of our commitment to security and regulatory compliance, all users must complete identity verification before processing withdrawals. You will be required to submit clear copies of your Indonesian National Identity Card (KTP), a recent selfie holding your ID, and proof of address (utility bill, bank statement, or government letter dated within the last three months). The verification process typically completes within 2-24 hours. Failure to complete KYC verification may result in account restrictions and withdrawal delays.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login information with any third party. We recommend using a strong, unique password combining uppercase and lowercase letters, numbers, and special characters. You must immediately notify us of any unauthorized access to or use of your account. We are not liable for any losses resulting from unauthorized account access due to your failure to maintain adequate security.
We reserve the right to suspend or close your account at any time if we reasonably believe you have violated these Terms, engaged in fraudulent activity, manipulated games, colluded with other players, or otherwise acted in bad faith. During suspension, access to your account will be restricted pending investigation. If closure is determined to be warranted, your remaining balance (excluding any contested winnings or bonus funds) will be returned to you following completion of the investigation.
We accept deposits via major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata, BSI) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). Minimum deposit is Rp 50,000; maximum deposit per transaction is Rp 100,000,000, subject to payment provider limits. Deposits are credited to your account instantly during banking hours (Monday-Friday, 08:00-16:00 WIB). Off-hours deposits process within 24 hours once banking systems resume operation.
All deposits must originate from a bank account or payment method registered in your own name. Third-party deposits are strictly prohibited and will be refunded. This policy is in place to prevent money laundering and protect both you and the platform from financial fraud. We may request documentation proving ownership of the deposit source at any time.
Withdrawal requests can be submitted 24/7 through your account dashboard. Minimum withdrawal is Rp 100,000; maximum per transaction is Rp 500,000,000. Withdrawals are processed to the bank account or e-wallet registered during account verification. We process 94% of withdrawals within 5 minutes during banking hours. Withdrawals requested outside banking hours or on weekends/holidays are processed within 24 hours once banking operations resume.
Before processing your first withdrawal, you must complete KYC verification. Additionally, deposited funds must be wagered at least one time (1x turnover requirement) before withdrawal is permitted. This requirement prevents money laundering and ensures legitimate gaming activity. Bonus funds are subject to separate wagering requirements as specified in the applicable promotion terms.
woy99 does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose transaction fees beyond our control. Daily withdrawal limits are Rp 50,000,000 for standard accounts, Rp 100,000,000 for Silver tier members, and unlimited for Gold tier VIP members. We reserve the right to impose additional verification requirements for large withdrawals exceeding Rp 25,000,000.
Bonuses are promotional incentives offered at our discretion and may be subject to specific eligibility requirements including minimum deposit amounts, game restrictions, and time limitations. Unless otherwise stated, bonuses are available only to verified accounts in good standing. Each bonus may be claimed only once per person, household, IP address, and device. Abuse of bonus terms, including creation of multiple accounts to claim bonuses repeatedly, will result in forfeiture of all bonuses and potential account closure.
All bonuses are subject to wagering requirements (also known as rollover or playthrough requirements) before bonus funds or associated winnings can be withdrawn. Typical wagering requirements range from 5x to 40x the bonus amount, depending on the promotion. For example, a Rp 1,000,000 bonus with 20x wagering requires Rp 20,000,000 in total bets before withdrawal is permitted. Different games contribute different percentages toward wagering requirements: slots typically contribute 100%, table games 10-25%, and sports betting varies by odds and bet type.
While bonus funds are active in your account, maximum bet limits apply. Standard maximum bet with active bonus is Rp 50,000 per spin/hand/bet, unless otherwise specified in the promotion terms. Exceeding maximum bet limits may result in bonus forfeiture and voiding of associated winnings. Bonus funds cannot be withdrawn directly and must be converted to real money through meeting wagering requirements.
Most bonuses have a validity period during which wagering requirements must be fulfilled. Standard validity is 30 days from the date of bonus credit unless otherwise specified. Failure to complete wagering requirements within the validity period results in forfeiture of the bonus and any winnings derived from it. Real money balance always takes precedence over bonus funds when placing bets.
All bets are subject to acceptance by woy99. We reserve the right to refuse, limit, or void any bet at our sole discretion, particularly if we suspect fraudulent activity, technical errors, or violation of betting limits. Once a bet is confirmed and appears in your betting history, it is considered accepted. Bets cannot be cancelled after acceptance unless there is a clear technical error or the event is officially postponed or cancelled by the organizing body.
For sports betting, including football (BRI Liga 1, English Premier League, La Liga, Serie A, Champions League), all bets are settled based on official results as determined by the relevant governing body (FIFA, UEFA, PSSI, etc.). In the event of match postponement, bets remain valid if the match is rescheduled within 48 hours; otherwise, bets are voided and stakes refunded. For live in-play betting, we reserve the right to suspend markets at any time during the match for odds adjustment. Asian handicap (voor bola) and over/under bets follow standard market rules; half-goal and quarter-goal handicaps are settled according to industry-standard formulas.
All casino games (slots, table games, live dealer games) are provided by third-party licensed software providers including Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming. Game results are determined by certified Random Number Generators (RNG) or live dealers and are final. Game rules, paytables, and Return to Player (RTP) percentages are displayed within each game. We are not responsible for technical malfunctions that occur on the game provider's side, but we will work with providers to resolve any legitimate disputes.
The following activities are strictly prohibited and constitute grounds for immediate account closure and forfeiture of funds: collusion with other players, use of automated betting software or bots, exploitation of software bugs or game glitches, arbitrage betting, matched betting, bonus abuse, chip dumping in poker, fraudulent chargebacks, and any form of cheating or manipulation. We employ sophisticated fraud detection systems and reserve the right to investigate suspicious activity.
While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted access to the Services. The platform may be temporarily unavailable due to scheduled maintenance, technical issues, internet service provider problems, or circumstances beyond our control. We are not liable for any losses resulting from service interruptions, provided we make reasonable efforts to restore service promptly.
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Services will be error-free, secure, or free from viruses or other harmful components. You assume all risk associated with your use of the Services.
To the maximum extent permitted by law, woy99's total liability to you for any claims arising from or related to your use of the Services shall not exceed the total amount you deposited into your account during the six-month period immediately preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or goodwill.
Games are provided by independent third-party software developers. We are not responsible for the performance, quality, or fairness of third-party games beyond ensuring our providers hold valid gaming licenses and certifications. Any disputes regarding game fairness should be directed first to us, and we will liaise with the game provider on your behalf.
You may close your account at any time by contacting customer support. Upon closure, any remaining balance (excluding active bonuses and unfulfilled wagering requirements) will be returned to your registered bank account within 7 business days. Closed accounts cannot be reopened. If you wish to permanently self-exclude due to gambling concerns, please refer to our Responsible Gaming Policy for specialized support and permanent exclusion options.
We reserve the right to close your account immediately and without prior notice if you violate these Terms, engage in fraudulent activity, provide false information, or abuse the Services. In cases of termination for cause, we may withhold funds pending investigation. If wrongdoing is confirmed, forfeited funds may be used to offset any damages suffered by the Company. If termination is determined to be unwarranted after investigation, your full balance will be returned.
Accounts with no login activity for 12 consecutive months are considered dormant. After 18 months of inactivity, we reserve the right to charge a monthly maintenance fee of Rp 100,000 (or the remaining balance if lower) until the account is reactivated or the balance reaches zero. You will receive email notification at 11 months and 17 months of inactivity before any fees are applied.
These Terms shall be governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which our operating license is issued. Where Indonesian law imposes stricter requirements, those requirements shall apply to Indonesian users.
In the event of any dispute arising from or relating to these Terms or your use of the Services, you agree to first attempt resolution through direct negotiation with our customer support team. If informal negotiation fails to resolve the dispute within 30 days, either party may escalate the matter to formal mediation. All disputes must be raised within 90 days of the event giving rise to the dispute; claims raised after this period are time-barred.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in class action litigation against woy99.
For questions, concerns, or formal notices regarding these Terms & Conditions, please contact us through the following channels:
All formal legal notices must be submitted in writing via email to [email protected]. Notices are deemed received when we send a confirmation of receipt.
Online gaming involves financial risk. Never wager more than you can afford to lose. Gaming should be entertainment, not a source of income. If you feel your gaming is becoming problematic, please visit our Responsible Gaming page for tools and resources, or contact support immediately. This platform is restricted to users 21 years of age or older.
We believe in transparency. Our Terms & Conditions are written in plain English, avoiding legal jargon wherever possible to ensure you understand your rights and obligations.
These Terms are designed to protect both players and the platform, ensuring fair treatment, secure transactions, and clear dispute resolution processes.
Our rules promote fair gaming for all. We strictly prohibit cheating, fraud, and exploitation, maintaining a level playing field for every woy99 member.
By using woy99, you enter into a binding agreement with us. These Terms ensure both parties understand expectations, creating a foundation of trust.
Our support team is available 24/7 to clarify any aspect of our Terms & Conditions
View FAQ Return Home